Active Communication

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Information W&T

Information from Wiesemann & Theis
 

Payment Methods

Payment Methods

All payment shall be done to:

Bank

Bank: Jyske Bank
Bank adresse: DK-8600 Silkeborg - Danmark
S.W.I.F.T: JYBADKKK
Bank kontonr.: 7245 - 0001340417
IBAN kontonr.: DK58 7245 0001 3404 17

 

Service

 Active Communication want to assure his clientele it best possible service with reference to installation of our products. We are full assure to our quality products simply being a success if the use of this meets the customer's expectations.
On that account is conceitedly too to us to give our cutsomer our best support with reference to installation and implementation of our solutions to the customer's equipment.

Product Manuals

Too most of the products from Wiesemann & Theis GMBH is associate a manual by german or english language. It last new manual can downloades which PDF file under our production specifications for the product. When an issues arise recommended that's to search for a solution in the manual first of all.

Technically email support

The most effective support happen many a time by sending a email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it out of a thumbnail sketch of the problem, what equipment whereas operating system by computer and what else equipment which W&T hardware is to cooperation out of. Retarded educate the products number. and name and firmware version. Retarded described the problem. When we have received your inquiry we will to try to give an quickly reply. When we estimate that's necessary we will implicate it technical department with W&T to can give it best possible reply.

Technically phone support

Go is be needed fray assistance to settlement of an issues terminal we for free Phone support by our products.

Go to Contact us

 

Returns

Returns politic

 Products takes general not return.
After preceding agreement in writing there can in special cases be done cancellation of orders in stock goods or return is unopen original packaging.
Orders at hometaken products cannot be canceled and such products takes not return. AC reserve oneself right at by return of products/cancellation of orders to make a return charge at 15 % of invoice value, however minimum kr. 150. Approved returned goods credits at valid price of the day.

 

Delivery

Delivery happen ex warehouse AC address.
Delivery cost of, payment charges, payment card charges, postage and assurance, additional all deliveries from AC unless otherwise are arranged. Time of delivery are, unless otherwise are arranged, referendum and counts from that moment, where AC are is possession of all needed informations of the delivering. Which gives not buy compensation for delay of delivery and buy are justified at to lift the order for that reason. If an article ordered at collection not go and get before 4 working days from date of invoice, reserve AC oneself right to charge a handling- and delivery charge at DKK. 250,00 pr. order. 

 
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